Credit Card Online GuideSelect the tabs to find out more information
The first time you access the site you must enroll. To enroll, cardholders need to enter their account number, social security number, C V V 2 number and two of the following things:
· Name as it appears on the card.
· Telephone Number
· ZIP code / postal code
· Mothers maiden name
Cardholders also choose an alpha-numeric password that is 8-20 characters long. They will use this password, along with their username to log into www.mycardstatement.com in the future.
The account summary page at www.mycardstatement.com gives cardholders a view of their account as of the date and time displayed. This screen gives the cardholder the following information:
· Account Balance
· Available Credit
· Payment Due Date
· Credit Limit
· Amount and Date of Last Payment
· Minimum Payment Due
A detailed list of all transaction since last statement is also available.
Cardholders have access to the past six months of account statements on www.mycardstatement.com. More statements will be added until a total of 18 months of history can be displayed. Cardholders select the statement they want to review from the list of closing dates in the previous statements summaries drop-down menu.
Cardholders can download transaction information from this page to use with their own money management software. Downloaded files include transaction information, merchant addresses, memos, and category information.
Cardholders can view transaction detail from the Statements page by clicking on individual transactions. From the transaction detail screen, cardholders can assign expense categories and add memos to transaction. The memo feature is a handy feature for record keeping.
Cardholders are able to find specific expenses quickly with the Find Transactions page. At www.mycardstatement.com cardholders can search card account information using any of the following criteria:
· Transaction type
· Merchant name
· Expense category
· Transaction memo
· Transaction amount
· Date posted since
Once a search is completed, cardholders can save the search criteria so they do not have to reenter the criteria.
The Set Alerts page allows cardholders to mange their account by having www.mycardstatement.com monitor for specific events. Cardholders can set up as many alerts as they want and MyCardStatement.com will send them a notification via e-mail when the event occurs. Cardholders can set alerts fro any of the following account events:
· The credit limit is reached or exceeded
· A new statement is available
· Balance is within a certain amount of the credit limit
· Balance exceeds or drops below a certain amount
· A payment, credit, or return posts to their account
· A posted item exceeds a certain amount
Cardholders may also select Send an alert on this date, to have www.mycardstatement.com e-mail them to remind them of any date or occasion. After a cardholder submits an alert it is added to the Alerts you've saved list. After an event occurs and notification has been sent, the alert is deactivated, but not removed from the list of saved alerts. Alerts that have been sent are listed along with the event occurred. Cardholders can reset alerts by clicking reset to the right of the alert description. The site will then send them an e-mail notification when the event occurs again. The site will then send them an e-mail notification when the event occurs again. When they are no longer needed, cardholder can delete alerts.
For answers to some of your questions about our online services we offer with our credit cards visit the Credit Card FAQ Page.
If you have any further questions don’t hesitate to Contact Us.Make your online purchases more secure by using the Verified by Visa™ feature.